3999bit Privacy Policy — Complete Details on How Your Data Is Protected

1. Introduction & Our Commitment

Welcome to 3999bit.ws. The company operating 3999bit ("we", "us", "our") has prepared this Privacy Policy so you can clearly understand what information we hold about you, why we hold it, and how it is kept secure.

We believe privacy is a fundamental right. Whether you create an account or simply browse 3999bit, protecting your information is our responsibility. This policy applies to the 3999bit website, mobile app, and all associated services.

By using the 3999bit platform, you consent to this Privacy Policy. For any questions, support@3999bit.wsto get in touch.

2. What Information Do We Collect?

3999bit collects your information in several ways. Here's a detailed breakdown:

2.1 Information You Provide Directly

Information you provide during registration and account management:

• Full Name & Date of Birth
• Mobile number and email address (where applicable)
• Residential Address
• National ID number (for KYC verification)
• Payment method details (bKash number, bank information)
• Messages and documents you provide when contacting support

2.2 Automatically Collected Information

Automatically collected while you use the platform:

2.3 Information Collected from Third Parties

We may also receive information from the following sources:

• Payment gateways (bKash, Nagad) — for transaction verification.
• KYC verification services — to confirm your identity.
• Anti-fraud services — for account protection.

3. How Is Your Data Used?

3999bit uses your data for the following legitimate purposes:

Core Service Delivery

• Creating and managing accounts and ensuring secure login.
• Bet processing, result calculation, and winnings payment.
• Processing deposits and withdrawals.
• Customer support & dispute resolution.

Security & Legal Compliance

• Detecting and preventing fraudulent activity.
• Compliance with Anti-Money Laundering (AML) regulations.
• Age verification and responsible betting compliance.
• Compliance with legal orders from regulatory authorities.

Service Improvement

• Improving platform performance and enhancing the user experience.
• Identifying and resolving technical issues.
• Research for new features and services.

Communication & Marketing

• Sending important account notifications (transactions, security alerts).
• Sending promotional offers and bonus updates with your consent.
• Keeping you informed about new features and updates from 3999bit.

4. Who Do We Share Your Information With?

3999bit does not sell your data. However, it may be shared in the following limited circumstances:

4.1 Service Partners

Trusted partners that help operate 3999bit's services — including payment processors, KYC providers, and technology partners. They receive only the data necessary for their specific role and are required to uphold our privacy standards.

4.2 Legal Obligations

Data may be shared in response to court orders, regulatory authority requests, or lawful demands from law enforcement. In such cases, we always provide the minimum information required.

4.3 Business Restructuring

In the event of a company merger or acquisition, users will be notified in advance, and the new entity will be bound by this Privacy Policy.

5. Security Management

3999bit protects your data in line with the highest industry security standards. Our security infrastructure includes:

In the Event of a Data Breach

In the event of a data security breach, 3999bit will notify the relevant regulatory authorities within 72 hours and inform affected users as promptly as possible.

6. Cookies & Tracking Technologies

3999bit uses cookies and similar technologies on its website and app. Below is an overview of the different types of cookies used:

You can also manage cookies through your browser settings. However, disabling certain cookies may affect the availability of some platform features.

7. Your Privacy Rights

As a 3999bit user, you have the following rights. To exercise any of them, please contact our support team:

8. How Long Is Your Data Retained?

3999bit does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

Once the retention period expires, your data is securely deleted or anonymised so that you can no longer be identified.

9. Protection of Minors

3999bit strictly prohibits the use of the platform by anyone under the age of 18. We never knowingly collect data from minors.

For parents who want to learn more about keeping their children safe online Responsible Gaming page.

10. International Data Transfers

3999bit's servers and service partners may be located in various countries. For all international data transfers, we ensure:

• The destination country has adequate data protection laws in place.
• Our service partners are contractually bound to uphold our privacy standards.
• All international transfers are completed through encrypted channels.
• GDPR Standard Contractual Clauses are followed.

11. Changes to This Policy

3999bit may update this Privacy Policy from time to time. For any significant changes, we will notify you via SMS or in-app notification. The "Last Updated" date at the top of this page always reflects the date of the most recent revision.

Continued use of the platform after any changes constitutes your acceptance of the updated policy.

12. Contact Us

For any questions or concerns about this Privacy Policy, or to exercise your rights, please contact us through the following: